Introduction & General Terms
These Terms and Conditions ("Terms") constitute a legal agreement between aq999com and users of its website aq999com.bet. By registering on aq999com or using the platform, you are deemed to have fully accepted these Terms.
Aq999com is an online betting and casino platform operating under an international gaming license. Our mission is to provide Bangladeshi users with a safe, transparent, and trustworthy environment.
Important: These Terms & Conditions may be updated at any time. Continued use of the platform following any changes will be considered your acceptance of the revised terms.
Although these Terms & Conditions are written in Bangla, the English version shall be considered final in the event of any legal dispute. For any queries, please contact our support team.
Eligibility & Age Requirements
To use aq999com's services, you must meet all of the following requirements. If any one condition is not met, you are not eligible to use this platform.
Age Restriction
To register on aq999com, you must be at least 18 years years of age. We strictly prohibit access by minors. If any account holder is found to be under 18, the account will be closed immediately and deposited funds may be forfeited.
Other Eligibility Requirements
- You must not be a resident of any region where online gaming is prohibited by law.
- You must be of sound mind and capable of making independent decisions.
- You must not be an employee of aq999com or an immediate family member of one.
- Your device must have up-to-date and properly functioning software.
Warning: Providing false information or concealing your age during registration is a serious violation. In such cases, the account will be terminated and withdrawals will be blocked.
Account Registration & Management
One Account Only
Each individual may hold only one account at aq999com. If the same person creates multiple accounts — using the same mobile number, email address, IP address, or payment method — all associated accounts will be permanently closed. In some cases, any winnings accumulated may also be forfeited.
Registration Details
You are required to provide accurate and truthful information when opening an account. Identity verification via a national ID or passport may be required at a later stage. Providing false information may result in withheld withdrawals and account suspension.
Password Security
Keep your login credentials confidential. aq999com will never ask for your password via email or phone. If you notice any suspicious activity on your account, contact our support team immediately.
KYC Verification
For security purposes, aq999com may request KYC (Know Your Customer) verification at any time. This may include a national ID, selfie, or proof of address. Withdrawals may be temporarily held until verification is complete.
Deposits & Withdrawals
All financial transactions on aq999com are processed through secure, encrypted channels. The following terms apply to all payment transactions.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | ৳200 | ৳500 | 1–5 minutes |
| Nagad | ৳200 | ৳500 | 1–5 minutes |
| Rocket | ৳300 | ৳500 | 3–10 minutes |
| USDT (TRC20) | $5 | $10 | 5–30 minutes |
| Bank Transfer | ৳500 | ৳1,000 | 30–120 minutes |
Withdrawal Terms
- Your account must be fully verified before any withdrawal can be processed.
- Withdrawals are generally processed via the same method used for the original deposit.
- Winnings derived from bonuses must meet the wagering requirements before any withdrawal can be made.
- Additional verification may be required for suspicious transactions.
aq999com charges no deposit fees. Any third-party payment gateway fees, if applicable, are to be borne by the user.
Bonuses & Promotional Offers
Aq999com regularly offers a variety of bonuses and promotional offers. Each offer has its own specific terms. It is important to read the relevant terms carefully before claiming any bonus.
Wagering Requirements
All bonuses are subject to a wagering requirement before any withdrawal can be processed. For example, a 10x wagering requirement means you must wager ten times the bonus amount. The wagering requirement for each bonus is clearly stated on the promotions page.
General Bonus Rules
- Each promotion may only be used once per account.
- Bonuses must generally be used within a specified period, or they will expire.
- Winnings earned using a bonus must satisfy the wagering requirements before a withdrawal can be requested.
- Multiple bonuses cannot be used simultaneously unless explicitly stated.
- Aq999com reserves the right to modify or cancel any bonus at any time.
Any attempt at bonus abuse or system manipulation will result in permanent account closure.
Betting Rules
The following general rules apply to all betting on aq999com at all times. Individual games or events may have their own additional detailed rules.
Bet Confirmation
Once a bet is confirmed, it cannot be changed or cancelled (unless aq999com voids it under exceptional circumstances). Please review your odds and stake carefully before placing any bet.
Technical Issues
If a bet or game is left incomplete due to a technical error, aq999com reserves the right to void or refund that bet. In such cases, the user's deposited amount will be returned, but any potential winnings will not be paid out.
Irregular Odds
If a technical error causes abnormal odds to be displayed for an event (for example, odds of 1000x for a team to win), aq999com reserves the right to void the affected bets.
Maximum Betting Limit
- A maximum betting limit applies to each event.
- This limit may be higher for VIP members.
- Aq999com may impose limits in cases of unusual betting patterns.
Prohibited Activities
Aq999com is committed to maintaining a fair and transparent platform. The following activities are strictly prohibited and will result in immediate account termination.
- Money Laundering: Using the platform for money laundering or any other illicit financial activity.
- Match Fixing: Deliberately attempting to influence the outcome of an event.
- Software Hacking: Use of bots, scripts, or any automated systems.
- Multiple Accounts: Creating multiple accounts under the same person's name.
- Third-Party Accounts: Placing bets on another person's account or sharing your account with others.
- False Information: Submitting false information or fraudulent documents during registration or KYC verification.
- Bonus Abuse: Attempting to manipulate the bonus system.
If any of the above activities are proven, the account will be permanently closed along with its balance, and legal action may be taken if necessary.
Privacy & Data Protection
Aq999com takes your personal data seriously. Any information we collect is used solely for service delivery, security assurance, and compliance with legal obligations.
What Information Do We Collect?
- Name, email address, and mobile number (collected at registration)
- Government-issued ID for identity verification
- Payment details & transaction history
- Browsing & gaming data (for platform improvement)
Data Sharing Policy
Aq999com never sells your personal information to third parties. Data may only be shared with relevant authorities when required by law or for security purposes.
For more details, visit our Privacy Policy View page.
Responsible Gaming
Aq999com firmly believes that betting is a form of entertainment — not a source of income. We are always here to support our members in maintaining healthy gaming habits.
Self-Exclusion Tools
- Deposit Limits: Set a maximum deposit limit on a daily, weekly, or monthly basis.
- Self-Exclusion: Take a temporary or permanent break from the platform.
- Time Limit: Set a daily limit on how long you spend on the platform.
- Warning: You will receive an automatic alert after extended platform usage.
If you feel that gaming is having a negative impact on your life, please reach out to our support team. We will assist you with complete confidentiality. To learn more, Responsible Gaming View the page.
Account Closure & Suspension
Either aq999com or the user may close the account at any time.
Closed at User Request
You may close your account at any time by contacting our support team. Please withdraw all remaining balance before closing, as retrieving funds afterward may be complicated.
Closed by aq999com
In the event of a Terms violation, aq999com reserves the right to suspend or close an account without notice. Valid balances will be returned after verification; however, balances may be forfeited in cases involving a breach of Terms.
Limitation of Liability
Aq999com is committed to delivering the highest standard of service; however, our liability has defined limits in certain situations.
- We are not responsible for internet outages or third-party technology failures.
- We are not liable for any loss resulting from a user's own error or negligence.
- Compensation for unexpected technical errors will be determined in accordance with our established policy.
- If the service is disrupted due to external factors (such as government directives), we will endeavour to notify users in advance.
Changes & Updates to Terms
Aq999com reserves the right to modify or update these terms and conditions at any time. Users will be notified of significant changes via email or an on-platform notification.
Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We therefore recommend checking this page regularly.
If you have any questions about our Terms & Conditions, please get in touch: support@aq999com.bet